Frequently Asked Questions
Everything you need to know about ordering and working with us.
The Collection
Got Questions?
What are your Sales Terms & Conditions?
Please see our Terms & Conditions page for full details on our sales policies.
Do you offer Returns & Exchanges?
Please see our Returns & Exchanges policy for details on how we handle returns and exchanges.
Can I place an order & purchase directly on thegoodwineproject.com?
Direct alcohol sales via eCommerce is prohibited in Thailand so we do not offer this method of placing an order to stay within this law. Our website serves as an online catalogue that showcases our products. If you are interested in any of our products, you can add these items to your Enquiry List on our website and our team will reach out to process your enquiry.
Do you have any physical stores that I can visit?
Not at the moment, but we will have physical locations in the future. Stay tuned!
Do you have a PDF version of your price list?
Yes we do. Please contact us directly and we’ll be happy to share our current price list with you.
How do I place an order?
You can only place an order directly through our points of contact, or after creating an Enquiry List from our website and social media. Our team will reach out to process your enquiry.